Application Support

PG Drives Technology is innovative, professional and a world leader when it comes to global Applications Support. As a company, we are continually improving our capabilities and can offer support wherever you are in the world.

New Applications

  • Analysis of your application will ensure that the controller selected is the most appropriate.
  • A full Installation service for new applications - we will carry out a controller installation on your system and will provide full documentation to ensure the work undertaken can be easily repeated.
  • Your whole system can be sent into PG Drives Technology for any work to be carried out or, if preferred, work can be undertaken through a customer visit.
  • Investigation of any issues- we can carry out extensive investigation to ensure any issues experienced are rapidly resolved.
  • EMC testing - we can carry out all EMC testing in our comprehensive in-house test chamber. This ensures all our products meet appropriate standards, as well as offering an invaluable service to customers for testing their vehicles.
 
Telephone Support 
 
Technical Support Help line - we welcome your query, whether you're a dealer or manufacturer, we welcome your call.
 
Website & Email Support
  • Our Service Center currently has a range of informational tools such as the Diagnostic suite and Trip Code Databases.
  • Technical Manuals and PC Programmer upgrades can be downloaded from our Secure Support Resource www.cw-ssrt.com once access has been granted. To request a username and password....click here.
  • If there is anything more we can do that would be of benefit to you, we welcome your comments via email to the address below.

It's All Part of the Service

  • All Applications Support activities are offered free of charge.
  • We will make time to give our full efforts and attention to support your application.
  • With centers of excellence located in UK, USA and Taiwan dedicated to supporting your applications, global support is achieved to the highest standards.
 
Contacting Us 
 
Enquiry Form: click here
 
Tel: +44.1202.034000